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    Southeast Asia
     Jul 30, 2005
Bumpy road for Proton
By Anil Netto

PENANG - The departure of the chief executive officer of Proton Holdings Bhd suggests that Malaysia's national car is set to make some radical changes to stem its slide. Mahaleel Ariff was strongly backed by Proton advisor and former premier Mahathir Mohamad, who felt he had done a commendable job in keeping Proton profitable and cash-rich despite a rising influx of cheap and technologically advanced imported cars. But in the end, Mahaleel's service contract was not renewed by the Proton board after he was offered terms that he found unacceptable. Proton is now controlled by Khazanah Nasional Bhd, the government's investment arm, which holds a 42.7% stake in the company.

Whatever Mahathir may have thought of Mahaleel's achievements, no one can deny that Proton was rapidly losing its once-commanding share of the domestic market. Mahaleel's departure puts an end to a bitter boardroom tussle that had drained the energy of the firm and stalled radical action to revamp Proton. He was also seen as an obstacle to Volkswagen, which had entered into a strategic alliance with Proton last year, assuming a significant stake in Proton.

Mahathir has said that he is against Proton being owned by a non-national. Whither Mahathir now? He has been so closely allied to Proton that the departure of the CEO he had backed must have been a major blow. And indeed, he sounded bitter and even sarcastic. "I think the removal of Tengku Mahaleel must result in improvement; I am sure now sales will pick up, and no more cars are too small for people to get in," he said. When asked about talk that Proton might even appoint a foreign CEO now, Mahathir responded, "Actually, Malaysians are not capable, therefore, we should get foreigners, including [for] running our country also. We can have a foreigner as a Prime Minister ... why not, if he has the brains ...?"

Mahaleel's departure is the latest twist in an explosive saga that has spilt out in the open. Earlier, Minister of International Trade and Industry Rafidah Aziz, once a staunch supporter of Mahathir, openly exchanged views over the tens of thousands of licenses to import foreign cars (known as "approved permits" or APs) for sale in the domestic market. Mahathir had complained that the influx of imported cars and the abuse of the permits had undermined Proton, which has long been accustomed to a protected domestic market, achieving only limited success in overseas markets.

Introduced in the name of affirmative action to support indigenous bumiputera entrepreneurship, APs are widely seen as a tool of patronage, enriching a small coterie of well-connected individuals and firms. The permits themselves are much coveted and have been traded for a tidy profit of up to 30,000 ringgit (US$7,900) each. The AP controversy has since assumed a life of its own with critics slamming the allocation of thousands of such permits to a few chosen individuals.

But lost in the uproar over APs was the issue that started it all - the viability of Proton in the coming months in an increasingly open and competitive domestic market. Malaysia slashed import duties to 20% on ASEAN cars on January 1 as it tried to comply with the ASEAN Free Trade Agreement (AFTA). But it has delayed further slashing duties to the required level of below 5% until 2008.

Mahathir himself had drawn attention to the challenges facing Proton during an extraordinary session earlier this month when he basically pointed to external factors to explain the numerous challenges that Proton faces. Apart from complaining about competition from imported and under-declared cars, he grumbled that cars with a lower local content than Proton's had also received the "national car" status. What's more, he added, Proton had to use locally sourced components as a form of national service to support local component makers, so it was unable to be as competitive as its rivals, which could source cheaper components from elsewhere. "Fair competition means Proton should be [relieved] of the burden imposed upon it by the government," he said.

But his public outburst raised some valid questions. "When you are an ex-prime minister and you say certain things should have been done, you should expect that the first question that others would ask is why you did not do the things you want done now when you were prime minister," said P Gunasegaram in a column for the Edge Daily business paper.

These outbursts, the boardroom friction and the AP controversy wasted valuable energy at a time when Proton had to come to terms with serious challenges ahead of AFTA. And the folks at Khazanah knew that drastic action had to be taken. Though Proton recorded a 59% rise in net profit to RM810 million for the financial year ended March 31 on the back of increased production and sales, it is likely to find it harder to maneuver through the bumpy road that lies ahead. More and more foreign cars from Japan, Korea and China are penetrating the local market as import duties are lowered. Some of these cars are cheaper, have better features and are technologically advanced.

The writing was on the wall for Proton. Last year, Proton's market share slipped to 44% from 48%. And in the first half of 2005, Proton's share in the passenger car sector slid further to 40% though total vehicle sales in the country was forecast to rise by 7% to 520,000 for the whole year. To further rub salt in Proton's wounds, rival national carmaker Perodua's market share inched up from 30 to 32% over the same period.

In a way, it was always going to be tough to have the man who was behind Proton's birth to be still in the driver's seat 20 years on. Though Mahathir is in theory only the "advisor" to Proton, his opinions carried enormous weight within Proton and it would have been the brave CEO or director who would openly disagree with him. "I own no shares in Proton and I am not being paid a single cent in Proton as an adviser," said Mahathir. "I am doing this out of love which some people may not understand." The truth is Mahathir was battling to save his legacy, his pride, to prove that he was right in his vision to see Malaysia build a domestic auto engineering industry from scratch. That dogged determination could have blinded him to the reality that Proton faces an awesome struggle ahead. Or perhaps, he realized Proton was on the ropes and chose to come out with guns blazing.

Some say Mahathir was the last person to understand the demands of surviving in a competitive market. "Instead, he understands crony capitalism," political economist Andrew Aeria told Asia Times Online. "If after nearly two decades Proton is not ready for free trade, when will it be? Thus, under his watch, I don't see Proton going anywhere once AFTA kicks in. Even now, Proton is looking more like a national liability than a corporate winner in the global car manufacturing sector."

Critics had pointed out that Malaysia, with a population of 26 million, simply did not have a large enough domestic market to achieve economies of scale. It needed to sell at least double its current production level of over 150,000 cars. Skeptics felt that Malaysia did not have a solid auto engineering and design base to ensure that Proton got off to a running start. Thus, it was always going to be heavily reliant on foreign technology. While Mahathir may have been sincere in wanting to create an indigenous auto engineering industry, the reality was that the country simply did not have a comparative advantage, a competitive edge or a large enough domestic market to sustain the venture.

For a while, Proton's alliance with Mitsubishi worked as fairly reliable Proton cars, with significant imported content and technology, rolled off the production lines into a heavily protected market. But Mitsubishi soon ran into its own problems, and new Proton models did not come out fast enough to keep up with market expectations. Much of the initial buzz surrounding the national car faded as newer Proton models looked decidedly dated and distinctly similar to the models of yesteryear. The expected transfer of technology was not taking place quickly enough.

Mitshubishi, having freed itself from the shackles of Proton earlier this year, has now returned to add more misery to its former trainee. It is back with a vengeance in the Malaysian market with familiar models such as the Lancer and Colt, which once flooded the streets of Malaysia in the 1980s, in addition to its Evo IX. Proton is also facing competition from other local cars such as Perodua (partnered with Daihatsu), which recently launched the well-received Myvi, and Naza, which has an even lower local content.

Though Proton has a huge pile of cash reserves, these are being used up for research and development, some of it via its Lotus design arm in the UK. Such R&D costs have to be spread over a relatively small production output, raising the cost per unit. Up against global giants, Proton also faces huge problems in penetrating foreign markets and meeting exacting standards. In the past, it has had to sell its cars at close to cost to try and gain a foothold in these markets. As one industry expert said, "The number one indicator of a successful auto industry is exports."

Ever since its Mitsubishi days, Proton has been plagued with niggling finishing problems - the most well known being its unreliable power windows. Such bugs have not helped Proton's image, especially at a time when there is a growing perception that its rival at the smaller end of the range, Perodua, offers better value for money. In truth, one of the biggest problems Proton faced was its image as a "national car" drenched with patriotism and the politics surrounding it. This prevented decision makers from selling off a substantial or controlling stake in the company for fear of losing national pride or to save Mahathir's face - until now.

But mustn't Proton have been doing something right to earn those profits and pile up those cash reserves? Actually, that cash was earned off the long-suffering Malaysian public who had to bear the burden of higher car prices in a protected market for years. "Malaysian taxpayers have subsidized a car project and a company that increasingly looks commercially unviable despite the many years of subsidies and protection it has received," Aeria pointed out. Not only that, there was little incentive to improve the poor state of public transport in Malaysia probably out of fear that it would undermine domestic car sales - Proton's bastion of survival. Proton now relies heavily on easy credit. Its Gen 2 model, for instance, is being sold at zero down payment followed by zero installments for the first three months.

Unless something is done - and fast, Proton will struggle to stay afloat in a sea of competition. For now, the carmaker is striking back with the release of its latest model, a slick 1.2 liter Proton Savvy, with automated-manual transmission, which touts German quality controllers at its plant and a tough, sturdy image. A replacement for its Renault-powered Tiara model is also on the cards, with an eye on the China market. But obviously, as shareholder Khazanah seems to have realized, it will take a thorough and deeper revamp to steer Proton in the right direction - even if it means swallowing gulps of national pride and allowing Volkswagen to lead the way.

Anil Netto is a freelance journalist based in Malaysia, covering political and social issues. A former accountant, he is currently joint coordinator of Charter 2000-Aliran, a network promoting press freedom in Malaysia.

(Copyright 2005 Asia Times Online Ltd. All rights reserved. Please contact us for information on sales, syndication and republishing.)


Rocky road for Malaysian car (Feb 24, '04)

Malaysia's Proton struggles on (Aug 26, '03)

Malaysia's auto sector faces roadblocks (Apr 25, '03)

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