Search Asia Times

Advanced Search

 
Southeast Asia

Polaris dispute may not be in the BAG
By Bill Guerin

JAKARTA - A protracted commercial dispute involving Polaris Software Labs, one of India's biggest software groups, and Bank Artha Graha, an Indonesian bank linked to the military, was settled out of court on Monday, with the Indian software company agreeing to make full restitution to the bank for a sum of US$1 million (Rp9.2 billion) and marking the close of a long-running controversy that created furor in India after the arrests of Polaris' vice president and chief executive in Jakarta in 2002.

This episode, critics say, as well as another involving Tempo, Indonesia's oldest weekly newsmagazine, once again reflects Jakarta's failure to develop a credible judiciary that can staunch the flow of power from powerful, well-connected individuals. Moreover, it is the country's corrupt legal system that remains a major deterrent to overseas investment.

"I don't know any other country that arrests business leaders on the grounds of commercial disagreements. Obviously, it will have implications for the industry - there are going to be increased concerns about doing business in Indonesia," Kiran Karnik, president of India's National Association of Software and Service Companies (NASSCOM), said in December 2002 as Polaris' chief executive, Arun Jain, and vice president, Rajiv Malhotra, were languishing in jail in Indonesia's capital.

The money is in the BAG
In 1989, along with the army's pension fund, Kartika Eka Paksi, controversial ethnic-Chinese tycoon Tomy Winata acquired the ailing Bank Propelat and renamed it Bank Artha Graha (BAG), which means, coincidentally, "House of Money".

In January 2001 Chennai-based and Mumbai-listed information-technology company Polaris Software Labs clinched a $1.3 million deal with BAG to license, customize and implement "BankNow", a software system that would leave BAG's competitors behind. Though Polaris promised to roll out a snag-free system within an agreed timeline of four months, the bank said that a year later, and after payment of $662,000 due under the contract, the system had not been installed.

When attempts to resolve the problem failed, BAG revoked the agreement and on November 27, 2002, demanded its money be returned, plus damages amounting to $10 million for failure to fulfill the contract. For good measure, BAG filed police complaints against Polaris.

The events that followed not only overshadowed the commercial dispute but also appeared to be building up to a full-scale political spat between both countries. Polaris' two top executives Arun and Rajiv went to Jakarta in December 2002 to meet BAG officials and discuss the termination of the contract.

Polaris then agreed to refund only the down payment. But BAG allegedly detained the Indians in its offices and later lodged a complaint with the local police, who took the executives into custody (see India ruffled over Indonesia's heavy hand, December 19, 2002).

Polaris insists that its executives were prevented from leaving the bank. "When they tried to leave, all the exits including lifts [elevators] and staircases were blocked by BAG's guards and several others, who looked like bouncers," the company said in a news release.

The pair were released a week later but not before New Delhi had kicked up a diplomatic storm that threatened to draw the leaders of the two countries, President Megawati Sukarnoputri and then-prime minister Atal Bihari Vajpayee, into the dispute.

Indonesia's reputation was once more on the line as Polaris was portrayed in the Indian and international media as yet another victim of Indonesia's unpredictable commercial environment in which local companies and banks take the law into their own hands. BAG, on the other hand, claimed that its image was on the line and that it was the one that had been tarnished by the publicity arising from the dispute.

Eventually, after more threats, both sides agreed on January 23, 2003, to settle under Singaporean law, through the Singapore International Arbitration Center (SIAC), as provided for in the contract. The government-controlled Singaporean media quickly seized the chance to sing the praises of the tiny republic's reputation as a preferred regional center for the arbitration of commercial disputes. If justice is done, and seen to be done, Singapore's legal system would become an increasingly indispensable part of the infrastructure for doing business in the region, or so went the claim.

BAG picks up Tempo
Less than two months later, Winata himself reacted fiercely to allegations made by Tempo magazine that insinuated he had orchestrated a fire in Jakarta's biggest open-air market, Tanah Abang, in the hope of securing a major urban-renewal project. The fire destroyed the facility.

The story included Winata's denial of a renovation plan, but after the article was published, some 200 protesters led by a Winata associate entered Tempo's headquarters and punched several reporters and editors. A series of charges, suits and counter-suits followed, including one by Winata seeking some $23 million in damages from the magazine.

Then in March this year, Hartono Setiawan, a former corporate client of the bank, told the Central Jakarta District Court that Artha Graha security guards' threats of violence had always been a feature of how Winata did business.

Hartono had been summoned to the trial by Tempo defense lawyers to testify about Winata's image among his competitors in the business world. In his testimony, Hartono claimed that the bank's security guards occupied and tried to seize his newly constructed Planet Bali Hotel in 2000, accusing him of defaulting on a 1996 loan.

"Without prior notification of the amount of my debt or my default on said loan, Tomy's men just occupied the hotel, sealed it off and screened those entering and exiting the hotel," he said, pointing out that, though he didn't know it at the time, his debt to Winata had by then reached Rp64 billion ($7.62 million) after soaring from the original amount of Rp8.5 billion borrowed in 1996 before the 1997 regional financial crisis hit.

"Tomy or the bank officials never informed me of the amount of my debt. When I had difficulties repaying, Tomy forced me to immediately hand over all my property and other assets in Batam, Jakarta, Surabaya and Bali," Hartono told the court.

Earlier in the trial, Tempo journalist Abdul Manan testified that he was assaulted by one of Winata's top security men, David Tjioe, while police, who were present inside the Tempo office building on March 8, 2003, looked on but did nothing.

The Central Jakarta District Court ordered Tempo magazine to pay Rp500 million in damages to Winata and to run a public apology, in several media outlets for three days, for the Tanah Abang fire article. Tempo's chief editor, Bambang Harymurti, and journalists Ahmad Taufik and T Iskandar Ali were charged with violating Article 14(1) of the Criminal Code for publishing a report that could provoke unrest.

Prosecutors have since demanded that the court hand down two-year prison sentences to Taufik and Ali for inciting public unrest and defaming Winata. A verdict is expected soon.

Corruption a deterrent to overseas investment
Diplomatic pressure has been needed in the past to force Jakarta to reverse controversial decisions. In 2002 a court ruled that the Indonesian unit of Canadian life insurer Manulife Financial Corp was bankrupt, even though it had made profits. The ruling came after a dispute between Manulife and its former Indonesian joint-venture partner. After protests from the Canadian government, as well as threats by the International Monetary Fund (IMF) to withdraw support for Indonesia's international aid program, the Supreme Court overruled the bankruptcy decision.

While Polaris has agreed to make "full restitution" of $1 million received under the agreement, BAG has agreed to return all software provided by Polaris, the software company said in statement issued to the Bombay Stock Exchange this week.

These two episodes, however, are yet another reminder of Jakarta's failure to develop a judiciary that can restrict the flow of power from individuals like Winata.

Winata's rise to power traces back to the era of former president Suharto, when, like other ethnic Chinese of his ilk, he built friendships within army circles that later paid off big-time.

In one example, Jakarta city authorities forcibly evicted squatters to make way for Winata's proposed multibillion-dollar development that later housed BAG and the Jakarta Stock Exchange complex. But in 1996, his ties with the military spurred allegations that Winata's property near the Jakarta Stock Exchange had been used as a staging area and support base by a group of vigilantes and former soldiers who stormed the Jakarta headquarters of President Megawati's Indonesian Democratic Party of Struggle (PDI-P) - killing several people.

The tycoon's associates denied the charges, but last September Megawati's husband, Taufik Kiemas, was quoted as saying Indonesia needed more "crazy men" like Winata, willing to invest in the country's remote provinces.

Bill Guerin has worked for 19 years in Indonesia as a journalist and editor. He specializes in business/economy issues and political analysis related to Indonesia. He has been a Jakarta correspondent for Asia Times Online since 2000 and has also been published by the BBC on East Timor. He can be reached at softsell@prima.net.id.

(Copyright 2004 Asia Times Online Ltd. All rights reserved. Please contact content@atimes.com for information on our sales and syndication policies.)


Aug 26, 2004



Challenges ahead for India's IT boom (Aug 1, '03)

India's software pros face global ire (Mar 13, '03)

 

         
         
No material from Asia Times Online may be republished in any form without written permission.
Copyright 2003, Asia Times Online, 4305 Far East Finance Centre, 16 Harcourt Rd, Central, Hong Kong