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Rocky road for Malaysian car
By Ioannis Gatsiounis

KUALA LUMPUR - Many first-time visitors to Malaysia are surprised to find how many cars sport a Malaysian emblem - let alone that Malaysia builds cars at all. National car maker Proton, in fact, accounts for almost half of Malaysia's car market, while Perodua, which specializes in small and fuel-efficient models, accounts for about 30 percent of the local market. Since Proton's inception in 1985, it has been a point of pride for this resource-rich nation of 23 million, serving up an image of autonomy, innovation, patriotism and industrialization.

But a recent spike in market share in the face of increased foreign competition and a gradual repeal of protectionism has rekindled a long-running debate as to whether it was wise to embark on a national car project in the first place.

Proton was one of former prime minister Mahathir Mohamad's numerous pet megaprojects, which sought through industrial bravado to boost Malaysian confidence and impress the international community but have left the nation sorely in debt and been linked to numerous instances of corruption.

Now almost four months since the recalcitrant strongarm stepped down after 22 years in power, the logic of his extravagant spending is being called into question; and in the process so too is Proton's viability.

"Many see this as a make-or-break year for Proton," said Nicole Tan, an analyst with Mayban Securities. "It's vital they make a good impression."

The company's market share tumbled from 60 percent in 2002 to 49 percent last year, while company sales fell by 28 percent.

Proton is banking on the launch this year of three new models, priced between RM30,000 and RM50,000 (about US$7,900-$13,150), to slow the hemorrhaging. The first of these, the sporty Gen-2, is being promoted through a racy television spot in which dapper models ogle the car as it purrs across desolate landscapes and a short-skirted woman is captured in slow motion splashing a glass of water in her lover's face, presumably because he is more interested in the car than her. The tagline: "Astonishingly Stylish".

A bit brazen and presumptuous, say some, in this majority-Muslim nation. But clearly Proton feels the heat.

A slick image makeover, though, won't sustain Proton, said Chips Yap, editor of a popular motoring website in Malaysia. Nor will customer loyalty stemming from national pride. "They must now demonstrate that they are putting out a quality product."

For years Mahathir pampered Proton by way of high import tariffs, some as high as 300 percent, and ambitious propaganda campaigns channeled through the state-controlled media. What in reality Malaysians were getting was second-hand technology fitted to a second-rate car. The bulk of the blame, say analysts, lies with Mahathir. Impatient to make Malaysia a car giant and boost national pride, Mahathir had linked up with Mitsubishi Motor Corp. But Mitsubishi never made Proton a priority, and to protect its own vested interests was slow to transfer technology and charged high production fees.

Proton is aggressively trying to put that era behind it, an era dogged by complaints of inconsistent quality, poor customer service and limited consumer choices due to the tariff scheme. According to chief executive Mahaleel Ariff, Proton has invested some RM4 billion (more than $1 billion) in technology in research and development over the past five years and will spend RM5 billion more over the next five. Proton bought out the British car maker Lotus in 1997 and recently opened up a highly automated "mini Detroit" plant north of Kuala Lumpur, where cars will be assembled with almost entirely local content, including engines (the Gen-2 is the first Proton to feature a Proton-made engine, the Campro). All of these factors, executives say, will help the company price cars more competitively.

That is vital if Proton is to survive, for the company will have to tap into foreign markets and create an economy-of-scale it currently lacks. Some economists say a large-scale auto company with an annual output of fewer than 1 million units cannot survive. Proton sold about 240,000 cars last year and hopes to double production by 2005 and hit a million by 2010.

But the foreign market is crowded and cutthroat. And years of protectionism haven't prepared Proton to compete. "Proton is complaining endlessly about competition," Malaysian Trade Minister Rafidah Aziz told reporters recently. "But this is a basic problem they have to solve."

Not just yet, hopes Proton. In December Ariff sent a letter to Prime Minister Abdullah Badawi seeking 20 more years of tariff protection, as well as a research-and-development grant skimmed from taxpayer money. Meanwhile, Proton expects to post a profit of close to RM700 million for the current fiscal year. Abdullah said he would not grant Proton more protection - under an ASEAN (Association of Southeast Asian Nations) Free Trade Agreement (AFTA) import tariffs are to retract 5 percent annually and be repealed in 2008 - because it is ready "to stand on its own". But what Abdullah left unsaid is that the Malaysian government has imposed high excise duties on foreign cars to offset the repeal.

"It doesn't suggest confidence," said an investor with TA Securities, "so what you're seeing is many investors who are opting to stay on the sidelines for now."

They'll be waiting to see how the new line performs and whether Proton can tap foreign markets.

For now Proton is setting its sights on China and Indonesia and several other Asian countries. But its most aggressive push appears to be in the Middle East.

"They're leveraging the fact that Proton comes from a Muslim country," said Yap. "They're hoping that will help carry them in the Middle East." Proton executives are quick to point out that its sales in that region grew 43 percent last year. On the whole, however, Proton's export sales declined more than 8 percent; and the total number of exports sold - in Europe, the Middle East, Africa, Asia, Australia and Latin America - was a meager 7,929 cars.

Proton recently signed a deal to supply its Campro engine to Iran's two leading car manufacturers. Cars are in growing demand in Iran, with sales around 700,000 units last year.

But if response to Proton in other Middle East countries is any indication, the road in Iran will be rocky. In Kuwait, Protons serve mostly as delivery vehicles and private drivers have been hard to reach because they favor better-known brands with better resale value. It's the same in Qatar and the United Arab Emirates, where Proton sells about 100 cars annually. In some ways, Proton is still like a kid longing to be taken seriously. The question is, will it be?

"Proton will need to link up with a foreign partner if it's to last," said one market observer.

Reportedly, Proton is actively seeking one. Mitsubishi still has a 16 percent stake in the majority government-owned company, though it's rumored to be withdrawing its share soon.

Meanwhile, Malaysia's second car company Perodua has a foreign partner in Daihatsu, responsible for the manufacturing side of things - though it too has seen its market share shrink in recent years.

Economist Terence Gomez, while critical of Proton's past and Mahathir's coddling of the company, suggests it's important not to write Proton off just yet. "Who knows, [the new line] may finally convince Malaysians and others that we have a viable car company."

That's something Abdullah's predecessor wasn't quite able to do.

(Copyright 2004 Asia Times Online Co, Ltd. All rights reserved. Please contact content@atimes.com for information on our sales and syndication policies.)
 
Feb 24, 2004



Malaysia's Proton struggles on
(Aug 26, '03)

 

         
         
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