The English-speaking receptionist is a vicious-looking dinosaur, and the one speaking Japanese is a female humanoid with blinking lashes.
“If you want to check in, push one,” the dinosaur says. The visitor still has to punch a button on the desk and type in information on a touch panel screen.
From the front desk to the porter that is an automated trolley taking luggage to the room, this hotel in south-western Japan, aptly called Weird Hotel, is “manned” almost totally by robots to save labour costs.
Hideo Sawada, who runs the hotel as part of an amusement park, insists using robots is not a gimmick but a serious effort to use technology and achieve efficiency. Read more